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Unable to print
Posted: Sun Mar 20, 2022 7:08 pm
by ngaham
When I try to print checks for invoices I get the below error:
I'm on the latest maintenance release and it just started all of a sudden. No other changes to the computer.
Any ideas?
Re: Unable to print
Posted: Sun Mar 20, 2022 7:19 pm
by ngaham
Upgraded from Version 12 to Version 14 to see if that fixed it - problem still persist.
Re: Unable to print
Posted: Sun Mar 20, 2022 8:26 pm
by ngaham
Uninstalled all printers and reinstalled and that seemed to resolve the issue.
Re: Unable to print
Posted: Sun Mar 20, 2022 8:38 pm
by NeilZ
ngaham wrote: ↑Sun Mar 20, 2022 8:26 pm
Uninstalled all printers and reinstalled and that seemed to resolve the issue.
Well ... from the error it appears that somehow a 'tractor feed' check was selected at one point for a printer. I'm guessing that the delete and reinstall of printers under Windows fixed this.
Re: Unable to print
Posted: Sun Mar 20, 2022 8:40 pm
by ngaham
NeilZ wrote: ↑Sun Mar 20, 2022 8:38 pm
ngaham wrote: ↑Sun Mar 20, 2022 8:26 pm
Uninstalled all printers and reinstalled and that seemed to resolve the issue.
Well ... from the error it appears that somehow a 'tractor feed' check was selected at one point for a printer. I'm guessing that the delete and reinstall of printers under Windows fixed this.
I'm clueless on how that would have happened. I tried changing the default printer before the uninstall. The good news is that I wasn't even aware Version 14 was released so I was able to get that lol.