User Support Forum

Posted: **Sat Mar 13, 2004 1:29 pm**

Help.

I receive the following error "Invalid seek offset". I am running PowerChurch Plus 8 in a Windows 2000 Server environment with Win XP Pro and 98 Clients.

When a user logs in to PowerChurch no problems, but it seems that if you stay logged in after about 2 hours this error shows up in no matter what you are trying to do. I have applied the maintenance package dated 12/19/03 and also, uninstalled and reinstalled the Powerchurch on the server, and still the same issue.

Thank you.

Posted: **Tue Mar 16, 2004 9:30 am**

Can you get the same issue to occur on the server? Generally, an invalid seek offset is indicative of a networking issue. If it does occur on the server (ie. you've removed the network as a factor), then you can try reindexing. It's actually a good idea to be doing that regularly (1-2/month) anyway.

Posted: **Tue Mar 16, 2004 10:22 am**

I have not tried running PowerChurch directly from the server, but have done the reindexing. Reindexing was done prior reinstalling the software. After reinstalling I again reindexed. I will have a user run the application directly on the server and see what happens.

Thanks.