User Support Forum

When I go to print the w2's my totals are not in the right boxes. I have the total wages in the federal tax withheld box. Does anyone know where my error originates from, and how I can correct it so all the information is in the right boxes. NEW TO SYSTEM

Accounting -> Payroll -> Maintain Item Descriptions

Choose the appropriate item (in this case, the wage item) and on the W2 information field, make sure you only have the "wages" boxes checked. In this case, you have box 2 checked (fed withholding) for a wage item. Box 2 should only be checked for a fed tax item.