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After upgrdg to v.10 everybody is going to get e-mail stmts

Posted: Sat Feb 17, 2007 12:02 pm
by John Dykema
Using XP Home, PC+ v.10
We upgraded from v.8.5 and now I just noticed that the field "Send E-mail Contribution Statement" is checked for everybody's Profile. I would think they should all start out blank.
Can I change this somehow? Or is this the way the system was designed? Oh wait, maybe a macro is the answer here.
Please advise.

Posted: Mon Feb 19, 2007 8:41 am
by Zorak
If you want to give us a call in Tech Support, we can walk you through changing them all using the Database Manager.

(800) 486-1800
9-6 Eastern Time
Monday - Friday

Posted: Tue Feb 20, 2007 1:52 am
by NeilZ
If I remember right, the checkbox is a default checked. I forget now, did 8.5 have the ability to email statements ??

FWIW ... all that checkbox does is allow you to send a statement via email to thi s contributor if you wanted to, it will not stop you from printing paper statements for all your contributors.

Posted: Wed Feb 21, 2007 8:43 am
by Zorak
Right. v9 added the ability to e-mail statements and the default is checked.

All is well

Posted: Wed Feb 21, 2007 9:20 pm
by John Dykema
I called you and you walked me through a database update to my file. Now all is fine. Thanks much.
John