User Support Forum

PCPv10
Windows XP
Program Date 3/8/07

HI--

When using Integrated Data Entry> Add New Family and choose a head of household and then enter a phone number in the Work Phone field, it will carry thru (default) as spouses work number. This is causing us a problem when trying to contact the "second" person as we end up calling the primary. We have seen instances where it will carry thru to a third member in the family. This does not seem to happen with cell phone numbers.

Can you help

Many Thanks,

Duncan Chisholm
Hopewell Reformed Church

djchisholm wrote:PCPv10
Windows XP
Program Date 3/8/07

HI--

When using Integrated Data Entry> Add New Family and choose a head of household and then enter a phone number in the Work Phone field, it will carry thru (default) as spouses work number. This is causing us a problem when trying to contact the "second" person as we end up calling the primary. We have seen instances where it will carry thru to a third member in the family. This does not seem to happen with cell phone numbers.

Can you help

Many Thanks,

Duncan Chisholm
Hopewell Reformed Church

FWIW ... this question should have been asked under the membership forum.

However, to the question, I assumed that you were using the Add New Family Wizard under the Integrated Entry, and not manually entering the data. I tested this on my test computer, and it does show that the Wizard is not resetting the phone fields to blanks. So if the data entry person does not remove the number, it will be added to the next personal profile entered. This result occured after the latest MR (03/08/07) is added also.

Sounds like a good bug catch to me !!

Thanks, guys, I have gotten it written up!