Moving to New Computer

Got a question or comment about PowerChurch that doesn't belong anywhere else? Why not post it here!?

Moderators: Moderators, Tech Support

Locked
R.V.Fagan
Posts: 78
Joined: Mon Jan 23, 2012 8:48 pm
Location: Conception Bay South, Newfoundland, Canada
Contact:

Moving to New Computer

Post by R.V.Fagan »

I need to move Power Church 14 to a new computer. I tried downloading a maintenance release on the new computer, but after install I get the error message that it is missing MSVCR71.dll, and shuts down the app.

Should I be downloading a different file?

UPDATE: I tried using the file we downloaded June 30, 2022 when we purchased V14, but I get a windows popup that says, "This app can't run on your PC. To find a version for your PC, check with the software publisher". I will call them on Tuesday.

Zorak
Tech Support
Tech Support
Posts: 3006
Joined: Thu May 13, 2004 9:59 am
Location: PowerChurch Software
Contact:

Re: Moving to New Computer

Post by Zorak »

We have published an article in the Knowledge Base explaining how to move the software from one computer to another with or without the installer:

https://www.powerchurch.com/support/425 ... to-another

Essentially, copy the PowerChurch folder over from the old computer to the new computer and run the Netsetup installer that's included.

R.V.Fagan
Posts: 78
Joined: Mon Jan 23, 2012 8:48 pm
Location: Conception Bay South, Newfoundland, Canada
Contact:

Re: Moving to New Computer

Post by R.V.Fagan »

Thanks - that was the resolve.

Locked