restore problem

[Drummin' Mama]

Hello,

I am trying to restore a backup to a new computer. It's saved on a flash drive as a zip file. The error I'm getting when I try to restore is "No back up files were found on the specific drive." What am I doing wrong?

Nancy

[NeilZ]

Hello,

I am trying to restore a backup to a new computer. It's saved on a flash drive as a zip file. The error I'm getting when I try to restore is "No back up files were found on the specific drive." What am I doing wrong?

Nancy

Did you rename the backup? If so, rename to the original name, or just take a new, FULL Powerchurch backup from the old computer.

[Drummin' Mama]

Thank you for your reply.
I did change the name of the file. So I did another full backup and saved it to my computer, then emailed it to the person with the new laptop. It still did not work.
I have purchased a new USB stick and will try it that way instead.

[NeilZ]

Thank you for your reply.
I did change the name of the file. So I did another full backup and saved it to my computer, then emailed it to the person with the new laptop. It still did not work.
I have purchased a new USB stick and will try it that way instead.

OK .. I'm assuming something, but let me ask if the new laptop has Powerchurch installed on it?

[Drummin' Mama]

Thank you so much for your help ... I've done it another way.

Yes the other person had installed PC on her computer.

I have instead copied the entire program and data from my computer onto a USB stick, pasted it to the new computer, clicked the Install folder and ran I think the .exe file in there. Quick and easy and worked perfectly.

I still didn't sort out the restore problem, but this gets us to where we want to be.

Nancy

[NeilZ]

Thank you so much for your help ... I've done it another way.

Yes the other person had installed PC on her computer.

I have instead copied the entire program and data from my computer onto a USB stick, pasted it to the new computer, clicked the Install folder and ran I think the .exe file in there. Quick and easy and worked perfectly.

I still didn't sort out the restore problem, but this gets us to where we want to be.

Nancy

That's the recommended way to move the program to a new computer. The best way, of course, is to have all the computers networked and using one database, but not all churches work that way.