no activity record
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no activity record
When we open PC 11.1, which we used to do- there is alert - we saw no activity description record were found. Anyone could advice what to do?
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Zorak
- Tech Support
- Posts: 3018
- Joined: Thu May 13, 2004 9:59 am
- Location: PowerChurch Software
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Re: no activity record
That message pops up when trying to access Activities & Skills and Attendance screens when activities haven't been set up.
If you previously had set up Activities & Skills, it sounds like you have either experienced data corruption or someone deleted the activities. Data corruption would normally be accompanied by error messages, rather than just a clean break with an empty database table. Another possibility would be someone restored a backup from an installation of PowerChurch that didn't contain that data.
In any case, if you have a backup made prior to whatever happened, you can restore that backup to get the files back. If you like, you can give us a call at (800) 486-1800 and a technician will take a look at it with you to determine the best course of action. We are available from 9AM to 6PM Eastern, Monday through Friday.
If you previously had set up Activities & Skills, it sounds like you have either experienced data corruption or someone deleted the activities. Data corruption would normally be accompanied by error messages, rather than just a clean break with an empty database table. Another possibility would be someone restored a backup from an installation of PowerChurch that didn't contain that data.
In any case, if you have a backup made prior to whatever happened, you can restore that backup to get the files back. If you like, you can give us a call at (800) 486-1800 and a technician will take a look at it with you to determine the best course of action. We are available from 9AM to 6PM Eastern, Monday through Friday.