This message appears when some files are not installed in the expected location. If running NetSetup10 does not fix the problem, the files that would usually be located in C:\Windows\Crystal have been installed into a virtualized location. Usually this virtualized location will be found in the users personal folder (e.g. On Vista C:\Users\UserName, On 2003 C:\Documents and Settings\UserName). The Crystal folder will need to be moved (or copied) to the C:\Windows folder. (C:\Windows is the standard location for the Windows folder.)
If you continue to have problems please call.
"Physical database not found" when running reports
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