User Support Forum

Ever since the last maintenance release (PC Plus Ver. 14), a window pops up as we start the program which says, "Do you want to allow this app to make changes to your device?" It says PowerChurch Plus Chilkat ActiveX Setup. This has never happened in the past, but now it happens every time on every computer. How can this be eliminated?

It sounds like the installation isn't able to complete, which is why it's coming up every time saying it needs to install.

Try running PowerChurch as administrator - Instead of double clicking the PowerChurch icon, right click and choose Run As Administrator.

I tried your suggestion - from all 3 of our computers. The problem is still there. Even if we click "no" to the question "Do you want to allow this app to make changes" the program still starts.

Text of pop-up:
User Account Control
Do you want to allow this app to make changes to your device?
PowerChurch Plus Chilkat ActiveX Setup
Verified publisher: PowerChurch Software
File origin: Network drive
Show more details:
Program location: "\\officeserver\pcplus14\install\pc14email.exe" \SPAWNWND=$39049E \NOTIFYWND=$2009DE \silent \verysilent \norestart

The important thing is what happens when you choose "yes" on that prompt. If you choose "no", then it's still not installing.

What happens when I choose "yes" is that the program starts. The pop-up occurs every single time we start the program. We have to choose "yes" every time we want to run PowerChurch Plus. I was just mentioning that if we choose "no," the program still runs anyway.

How can we fix this annoying problem?

Give us a call in Technical Support when you have access to one of these computers and a technician will take a look at it with you.

We are available at (800) 486-1800 from 9AM to 6PM Eastern, Monday through Friday.