Printer Problem

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FCCPowerChurch
Posts: 4
Joined: Fri Sep 26, 2003 6:19 pm
Location: First Congregational Church
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Printer Problem

Post by FCCPowerChurch »

PowerChurch v8.5
Single user desktop - no network
Printer directly attached to desktop system

When I click the PcPlus85 icon, PowerChurch displays with the following:
PROGRAM: GETWINDOWSDEFAULTPRINTER
LINE: 755
ERROR: 1726
MESSAGE: API LIBRARY IS NOT FOUND

Everything with Power Church worked fine until I installed the printer.

I have run Netsetup as the FAQ's suggest - even though this is not a network printer. Same results.

Need help as we cannot print quarterly statements....

Thanks.
Bob

Zaphod
Program Development
Program Development
Posts: 830
Joined: Tue Sep 02, 2003 12:48 pm
Location: PowerChurch Software
Contact:

Post by Zaphod »

Hopefully, you have a backup.

The "API Library not found" usually means some system files aren't installed properly, and netsetup usually fixes that. Since the netsetup didn't work, you can uninstall PowerChurch then reinstall from CD into the same directory. This will retain your data, but it's always good to have a backup, just in case.
PowerChurch Software Technical Support
(800) 486-1800
http://www.powerchurch.com/

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