User Support Forum

After upgrading to version 11 last night and converting from 10.4 to 11, I performed a reindex, backup and backup verification with no errors.

Just for kicks, a restore was attempted but we get the following error message: "The backup contains files from version 10 and cannot be restored to this version of PowerChurch Plus." An OK button is available, nothing else. Pressing OK simply acknowledges the message.

Ok, what's the problem? Anyone else experienced/ing this problem? Please help. I can't restore if needed!!!

RevWJones wrote:After upgrading to version 11 last night and converting from 10.4 to 11, I performed a reindex, backup and backup verification with no errors.

Just for kicks, a restore was attempted but we get the following error message: "The backup contains files from version 10 and cannot be restored to this version of PowerChurch Plus." An OK button is available, nothing else. Pressing OK simply acknowledges the message.

Ok, what's the problem? Anyone else experienced/ing this problem? Please help. I can't restore if needed!!!

OK ... are you trying to restore the v11 backup that you had created, or trying to restore a version 10 backup. Backups created by a previous version cannot be restored to a newer version due to database changes.

I just tested the v11 backup, and it will restore a v11 backup without a problem.