Error Message re: Email

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nccchurch
Posts: 46
Joined: Thu Sep 16, 2004 10:12 am
Location: North Cincinnati Community Church
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Error Message re: Email

Post by nccchurch »

I have no problem emailing from Personal Profiles however when I try to email a contribution statement I receive the following error message:

PROGRAM: SENDMAIL.CONNECT
LINE: 8
ERROR: 1733
Message: Class definition CSMAIL.SETTINGS is not found

Any suggestions? I was really looking forward to being able to email statements!

Thank you,
Kathy :cry:

NeilZ
Posts: 10450
Joined: Wed Oct 08, 2003 1:20 am
Location: Dexter NM
Contact:

Re: Error Message re: Email

Post by NeilZ »

NCCC wrote:I have no problem emailing from Personal Profiles however when I try to email a contribution statement I receive the following error message:

PROGRAM: SENDMAIL.CONNECT
LINE: 8
ERROR: 1733
Message: Class definition CSMAIL.SETTINGS is not found

Any suggestions? I was really looking forward to being able to email statements!

Thank you,
Kathy :cry:
Just a guess, do you have the email settings setup in PC+ ??
Neil Zampella

Using PC+ since 1999.

nccchurch
Posts: 46
Joined: Thu Sep 16, 2004 10:12 am
Location: North Cincinnati Community Church
Contact:

email settings

Post by nccchurch »

Yes and I can email from Power Church - just not a contribution statement - I do have the box checked on the personal profile page for enabling email statements.

Zaphod
Program Development
Program Development
Posts: 835
Joined: Tue Sep 02, 2003 12:48 pm
Location: PowerChurch Software
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Post by Zaphod »

This is a known issue with network clients. You can download an updated netsetup9.exe file from http://www.powerchurch.com/support/downloads

Run this update_netsetup9.exe on your server. This will replace your netsetup9.exe with the updated version. Then, run this new netsetup9.exe through the mapped drive on each client.

If you have dialup, you can install from the CD to your client's local hard drive, then delete the pcplus9 directory. That'll do basically the same thing. You'll then need to run netsetup9 again to get your proper icon back.

Sorry for the inconvenience.
PowerChurch Software Technical Support
(800) 486-1800
http://www.powerchurch.com/

NeilZ
Posts: 10450
Joined: Wed Oct 08, 2003 1:20 am
Location: Dexter NM
Contact:

Post by NeilZ »

Zaphod wrote:This is a known issue with network clients. You can download an updated netsetup9.exe file from http://www.powerchurch.com/support/downloads

Sorry for the inconvenience.
Great !!

Also found an update for Pocket Powerchurch that I'll need to install !!

All in all, fairly typical for a major update, alot less than I would have thought. Good work.
Neil Zampella

Using PC+ since 1999.

Zaphod
Program Development
Program Development
Posts: 835
Joined: Tue Sep 02, 2003 12:48 pm
Location: PowerChurch Software
Contact:

Post by Zaphod »

NeilZ wrote:All in all, fairly typical for a major update, alot less than I would have thought. Good work.
This has probably been one of our smoothest releases to date. I would like to think that the combination of our extensive in-house testing and our public beta testing had a lot to do with that.

We already have a maintenance release for V9 available. It includes a couple of small fixes, but no major showstoppers.
PowerChurch Software Technical Support
(800) 486-1800
http://www.powerchurch.com/

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