User Support Forum

We now have over 5,000 churches and organizations using PowerChurch Plus Version 11.

Later this Fall, there will be an update mailer going out to Version 10 and prior customers pitching the benefits of the Version 11 upgrade. Rather than including the usual list of upgrade features with lots of bullet-points and screen shots, we plan to highlight more of the "little things" in Version 11 that have so greatly improved the interface and ease of use of the program.

For example, the "Refresh Report Options" button was only in the program for about a week before I found myself frustrated with older versions of the program for not having it... You go through the seven steps of generating All Contribution Statements, only to find that you have a spelling error in the Notes box at the end. You close the report and start over. You go through all seven steps and fix the spelling error only to find that this time, you forgot to check one of the Pledges options. You close the report and start over, going through all seven steps again, hoping it's right this time.

With the "Refresh Report Options" button, all of your settings are saved and you can jump right back into the Report Options from the screen preview of the report, change only what you need to change and run the report again using the same settings. Maybe I just make too many mistakes in my day to day processing, but things like that really make the program a lot nicer place to spend my day.

Anyway, enough about me and my typos. We're looking for some feedback from existing Version 11 users on what improvements you find the most useful and helpful in the program. Whether it is the "add account on the fly" button, add a vendor directly from the open invoice/manual check screen, add new codes in the drop-down lists, or the new Reverse button on the View Posted Contributions screen, we need to know how you're using the program and what new things you value most.

Don't be surprised if some of your quotes appear in future marketing materials. Just sayin'...

Of course, we're always here to listen to negative feedback as well, though your chances of being published will significantly decrease

Thanks!

The revamped Payroll module has made it much easier to add employees, create pay and tax items, track quarterly tax payments, and the reporting is much better.

The added functionality to easily track memorials in Contributions has made a once awkward procedure, easily done by even Data Entry volunteers.

I love the way we can enter Events in the Event Calendar, sync them to Google, then have them appear on our website without having to log-on to Google, or copy a calendar for upload to the site.

Using the optional Check-In module for our VBS this year, saved us time and effort trying to track children as they were dropped off, and picked up. We're planning to integrate it with our Sunday School classes this Fall.

This is the first time I knew what that "Refresh Report Options" button was for and how to use it! Can't wait to try it! I make typos and forget to "click" stuff ALL THE TIME!!!

Eden

Today I used the Year End Pledge Processing feature - what a dream!!!

Eden is

One thing I really appreciate is the ability to save report options under the save report button. I have income and expense reports that I run with various options and I was constantly having to change the default options and usually made an error along the way. Now I can save the report options with a title and then that report is only a click away. Great addition to reports.

The payroll upgrade in Version 11 is well worth the price of admission, or upgrade in this case. It's a huge improvement over earlier versions and it makes payroll processing a lot easier and less prone to errors.

Maybe this is just not a comment on Version 11. In general, Power Church has the very best customer support of any software I've ever had, hands down. I have never waited more than one business day for a reply on an emailed question. The forum is great and extremely helpful. If called, your staff is extremely helpful and actually are trying to help. I'm constantly referring other people that I run into with other churches to PC and always reference the customer support as a huge plus. Thanks!!!!