User Support Forum

Since installation of a new computer with Windows 11 I have issues printing checks. I am thrown from the program whenever trying to "Print Open Invoice". At times, I can print a report first then I'm able to print checks. It does not always work though. Tech Support remotely reinstalled the program and reindexed the data and it worked temporarily. I've been waiting since early this morning for another call from Tech Support. A new issue has also come up. I was attempting to print AP checks. The program thinks they printed even though they did not. I'm thinking I need to delete them and start over. I'm very frustrated. Neither our IT guy or PCP Tech Support has resolved my issue(s). Anyone else have this problem that can offer a suggestion?

It appears Tech Support fixed it. I hope this time it holds. Print drivers for something I don't use may have been the culprit. I'm posting this update for anyone else who may come across this issue.