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Failed to connect
Posted: Sat Sep 28, 2024 2:03 pm
by pgarner127
Is the sever down? I have not been able to connect to online.mypowerchurch.com.
Re: Failed to connect
Posted: Sat Sep 28, 2024 2:14 pm
by jkgerst
Yes, it's been down for at least 6 hours as far as I and others at my church can tell. The server is not responding to ping requests:
https://www.isitdownrightnow.com/online ... h.com.html
Re: Failed to connect
Posted: Sat Sep 28, 2024 7:04 pm
by Yprashanthi
This is what i see on their website
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ATTENTION: The PowerChurch offices are currently closed due to the natural disasters in and around Asheville, NC.
We are still unsure of the scale and the impact that will remain for our team, our office, and in-office support. We are dedicated to returning and providing support as soon as possible.
It does appear that our PowerChurch Online and EmpowerChMS servers might now be temporarily impacted by the power outages. We apologize for this and will do everything we can to restore those as soon as possible.
Currently the office and surrounding areas are without power, internet, cell coverage, and many roads and bridges are impassable.
Please be in prayer for our communities - as we also lift up our customers impacted as well. If you would like to leave a message, please email us or at
michael@powerchurch.com .
Re: Failed to connect
Posted: Sat Sep 28, 2024 8:34 pm
by pgarner127
Thanks for confirming. Has there been any notifications from PowerChurch regarding the outage?
Re: Failed to connect
Posted: Sun Sep 29, 2024 1:25 am
by NeilZ
pgarner127 wrote: ↑Sat Sep 28, 2024 8:34 pm
Thanks for confirming. Has there been any notifications from PowerChurch regarding the outage?
Other than the website?? That is the notification ... you may get an email, but other than that, no.
I'm praying that the offices have not be flooded. They've had floods before, but this one is one of those 100 year floods.
Re: Failed to connect
Posted: Wed Oct 29, 2025 8:32 am
by Leanne Admin
Is PowerChurch down?
Received an error:
CONNECTION FAILED: THE NUMBER OF USERS ALLOWED ON THE HOST HAS ALREADY BEEN REACHED
Re: Failed to connect
Posted: Wed Oct 29, 2025 11:12 am
by NeilZ
Leanne Admin wrote: ↑Wed Oct 29, 2025 8:32 am
Is PowerChurch down?
Received an error:
CONNECTION FAILED: THE NUMBER OF USERS ALLOWED ON THE HOST HAS ALREADY BEEN REACHED
This is usually the response if you're trying to log in and you've reached your max users.
However, with the server upgrade, it may show a need to update your client software.
In any case, if servers were down there would be an announcement in the topic.
Re: Failed to connect
Posted: Wed Oct 29, 2025 11:25 am
by Leanne Admin
Thank you! After restarting my computer the issue was resolved.
Have a bless day:)