User Support Forum

Yesterday we received multiple checks from two parishoners for the same fund. Power Church automatically added them together, and reports only the total of the two checks, not each one separately. The Bank Deposit Slip report reported 2 checks and the sum of each, not 4 checks. How can this be avoided in the future, as I notice that the Individual Contribution Statement displays the total also, not the two check amounts separately.

BGUMC wrote:Yesterday we received multiple checks from two parishoners for the same fund. Power Church automatically added them together, and reports only the total of the two checks, not each one separately. The Bank Deposit Slip report reported 2 checks and the sum of each, not 4 checks. How can this be avoided in the future, as I notice that the Individual Contribution Statement displays the total also, not the two check amounts separately.

Three ways to fix this:

1. I'm not at my test machine, I seem to remember a 'New Check' checkbox on the Contributions Entry screen. You should be able to check that, and the system will recognize a new check.

2. Separate the entry of the checks. Say you have two checks for Envelope 100. Do one of Env 100's contributions, then do a different envelope, say 140, then enter the second check for Env 100.

3. Set the program to be able to enter the check number when entering Contributions. This will definitely keep the checks as separate checks.

Hope this helps.