Bug ??

Got a question or comment about PowerChurch that doesn't belong anywhere else? Why not post it here!?

Moderators: Moderators, Tech Support

Post Reply
beas
Posts: 137
Joined: Mon Nov 17, 2003 11:29 pm
Location: Neighborhood Church (A/G), Albany, OR
Contact:

Bug ??

Post by beas »

Using ver 15.
I have noticed that in this version when you get ready to post transactions, the report comes up on the screen. Then you have to tell it to print from there. If I'm not mistaken, in earlier versions that routine didn't show you the report on screen (I have, in fact, verified this in ver 14.4).

Anyway, if I have a report open (and even minimized in ver 15) and I try to print the posting report from the on-screen report, it won't print. I have to close any minimized reports to make it happen.
Bill Beasley
Secretary-Treasurer
Neighborhood Church
Albany, Oregon
User since ~1988

NeilZ
Posts: 10532
Joined: Wed Oct 08, 2003 1:20 am
Location: Dexter NM
Contact:

Re: Bug ??

Post by NeilZ »

beas wrote:
Mon Feb 09, 2026 2:06 pm
Using ver 15.
I have noticed that in this version when you get ready to post transactions, the report comes up on the screen. Then you have to tell it to print from there. If I'm not mistaken, in earlier versions that routine didn't show you the report on screen (I have, in fact, verified this in ver 14.4).

Anyway, if I have a report open (and even minimized in ver 15) and I try to print the posting report from the on-screen report, it won't print. I have to close any minimized reports to make it happen.
I'm assuming you're talking about posting in Funds Accounting, or is it in a different module?
Neil Zampella

Using PC+ since 1999.

beas
Posts: 137
Joined: Mon Nov 17, 2003 11:29 pm
Location: Neighborhood Church (A/G), Albany, OR
Contact:

Re: Bug ??

Post by beas »

Yep. FA.
Bill Beasley
Secretary-Treasurer
Neighborhood Church
Albany, Oregon
User since ~1988

NeilZ
Posts: 10532
Joined: Wed Oct 08, 2003 1:20 am
Location: Dexter NM
Contact:

Re: Bug ??

Post by NeilZ »

beas wrote:
Mon Feb 09, 2026 5:28 pm
Yep. FA.
Just tested, I don't see that .. the first thing that appears is the list of months and number of transactions to post. Click the button to post, and the next is the posting confirmation and the button to post.

I'm also not having issues with printing reports. Not sure what could be causing your issue, so I'll ask the obvious, current MR installed ??
Neil Zampella

Using PC+ since 1999.

beas
Posts: 137
Joined: Mon Nov 17, 2003 11:29 pm
Location: Neighborhood Church (A/G), Albany, OR
Contact:

Re: Bug ??

Post by beas »

Yep. It's not a show-stopper, but I'm going to continue to monitor it.
Bill Beasley
Secretary-Treasurer
Neighborhood Church
Albany, Oregon
User since ~1988

beas
Posts: 137
Joined: Mon Nov 17, 2003 11:29 pm
Location: Neighborhood Church (A/G), Albany, OR
Contact:

Re: Bug ??

Post by beas »

I just did a reindex all and I did get this error. Probably has something to do with it????

WARNING:
The following problems were found in your accounting files.

If you continue to get this warning, please contact technical support.

•Transaction detail key duplicated
Bill Beasley
Secretary-Treasurer
Neighborhood Church
Albany, Oregon
User since ~1988

Zorak
Tech Support
Tech Support
Posts: 3144
Joined: Thu May 13, 2004 9:59 am
Location: PowerChurch Software
Contact:

Re: Bug ??

Post by Zorak »

I can confirm that Version 15 took the last few remaining reports that were sent directly to the printer, such as Posting Report, and made them screen previews of the reports. This was mainly for consistency with all other report processes in the software. Many people don't actually print things, not having a printer connected, so a report that you can't view does them no good.

In any case, I just went through the process as reported, had multiple Fund Accounting reports windows opened and minimized, posted transactions, then generated the Posting Report and was able to print it from the screen preview. I'm guessing that there may be something else involved that is blocking it from being able to print in your environment. Out of curiosity, when you tell the Posting Report to print, does the Print Report dialog open, where it allows you to choose a printer and specify report options, or is that where the "it won't print" behavior begins?

As for the warning during reindex, that is unrelated to the printing issue. It's just a data integrity issue being converted forward from old versions of the software. It is an easy fix. You can make an Accounting Files backup and send it to us using the form at https://www.powerchurch.com/data or give us a call at (800) 486-1800 and a technician will fix it for you.

beas
Posts: 137
Joined: Mon Nov 17, 2003 11:29 pm
Location: Neighborhood Church (A/G), Albany, OR
Contact:

Re: Bug ??

Post by beas »

Thanks, Zorak.

No, the print dialog box does not open.

I'll send the Accounting Files backup...or maybe I'll just call.

Anyway, thanks again. Again, I will monitor the failure to print problem. Like I said, it's not a show-stopper, just inconvenient.
Bill Beasley
Secretary-Treasurer
Neighborhood Church
Albany, Oregon
User since ~1988

Post Reply