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Printing problem after last maintenance release
Posted: Tue Sep 27, 2011 5:31 pm
by nlassiter
I am using version 11 of PC. After installing the last update, I am unable to view entire pages of reports and cannot print reports at all. Only a very small portion of the upper left corner of reports is visible. Neither can I print checks. Any suggestions on how to resolve this?
Re: Printing problem after last maintenance release
Posted: Tue Sep 27, 2011 6:02 pm
by Zorak
What is the default paper size set on your printer? Sounds like it may have been left at a mailing label, 3x5 card, or 4x6 photo. This would be something set on the Printer Properties/Preferences under the Control Panel, not in PowerChurch Plus.
Re: Printing problem after last maintenance release
Posted: Wed Sep 28, 2011 8:07 am
by nlassiter
Thank you for your suggestion. I have checked the printing preferences on all our printers and they appear correctly. I can print anything but PC info without any problem. I seems to be only a PC problem.
Re: Printing problem after last maintenance release
Posted: Wed Sep 28, 2011 7:40 pm
by NeilZ
nlassiter wrote:Thank you for your suggestion. I have checked the printing preferences on all our printers and they appear correctly. I can print anything but PC info without any problem. I seems to be only a PC problem.
Does this happen on any other networked computer ?