cannot access calendar or graphs with 11.5 upgrade

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faithmc
Posts: 11
Joined: Wed Aug 31, 2011 9:45 am

cannot access calendar or graphs with 11.5 upgrade

Post by faithmc »

We just installed PC+ version 11.5. I cannot access the calendar or any graphs. I get an error message every time, and it pops up a screen to search for the location of the folder. Is anyone else having this problem, or did something go wrong in the installation?

Zorak
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Re: cannot access calendar or graphs with 11.5 upgrade

Post by Zorak »

We're going to need to know the error message. You can either type it in here, or give us a call at (800) 486-1800.

faithmc
Posts: 11
Joined: Wed Aug 31, 2011 9:45 am

Re: cannot access calendar or graphs with 11.5 upgrade

Post by faithmc »

When I click on the event calendar, it pulls up a box to "Locate codejo~ocx:
Then when I hit cancel (because none of the options get me anywhere, even if I back out and find the right file in programfiles/commonfiles/powerchurch/etc) it pops up a message that says:
PROGRAM: FRM_EVCALENDAR.ADDCALENDAR
LINE: 9
ERROR: 1426
MESSAGE: OLE error code 0x80040154: Class not registered.

The same thing happens when I try to do a graph
PROGRAM: FRM_GRSHOW.GRAPHCREATE
LINE: 2
ERROR: 1925
MESSAGE: UNKNOWN MEMBER GRAPH

Is this what you need???

Zorak
Tech Support
Tech Support
Posts: 3006
Joined: Thu May 13, 2004 9:59 am
Location: PowerChurch Software
Contact:

Re: cannot access calendar or graphs with 11.5 upgrade

Post by Zorak »

Yes, thank you!

It sounds like the third party controls were not installed or registered properly. Inside the program directory in the Install folder (by default C:\PowerChurch\PCPLUS115\Install\) is a program called Netsetup115.exe. Run this to reinstall those system files. If you are using Windows Vista or 7, it is a good idea to right click the Netsetup115.exe and choose Run As Administrator, just to make sure everything is installed with the appropriate permissions.

faithmc
Posts: 11
Joined: Wed Aug 31, 2011 9:45 am

Re: cannot access calendar or graphs with 11.5 upgrade

Post by faithmc »

Thanks! So far so good!

faithmc
Posts: 11
Joined: Wed Aug 31, 2011 9:45 am

Re: cannot access calendar or graphs with 11.5 upgrade

Post by faithmc »

I'm still having trouble :? When I go to sync the calendar, I get the following error message:

PROGRAM: dorequest
LINE: 258
ERROR: 1429
MESSAGE: OLE dispatch exception code 0 from msxml3.dll: the parameter is incorrect

Can you tell me how to correct this? :wall:

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