User Support Forum

We just installed PC+ version 11.5. I cannot access the calendar or any graphs. I get an error message every time, and it pops up a screen to search for the location of the folder. Is anyone else having this problem, or did something go wrong in the installation?

We're going to need to know the error message. You can either type it in here, or give us a call at (800) 486-1800.

When I click on the event calendar, it pulls up a box to "Locate codejo~ocx:
Then when I hit cancel (because none of the options get me anywhere, even if I back out and find the right file in programfiles/commonfiles/powerchurch/etc) it pops up a message that says:
PROGRAM: FRM_EVCALENDAR.ADDCALENDAR
LINE: 9
ERROR: 1426
MESSAGE: OLE error code 0x80040154: Class not registered.

The same thing happens when I try to do a graph
PROGRAM: FRM_GRSHOW.GRAPHCREATE
LINE: 2
ERROR: 1925
MESSAGE: UNKNOWN MEMBER GRAPH

Is this what you need???

Yes, thank you!

It sounds like the third party controls were not installed or registered properly. Inside the program directory in the Install folder (by default C:\PowerChurch\PCPLUS115\Install\) is a program called Netsetup115.exe. Run this to reinstall those system files. If you are using Windows Vista or 7, it is a good idea to right click the Netsetup115.exe and choose Run As Administrator, just to make sure everything is installed with the appropriate permissions.

Thanks! So far so good!

I'm still having trouble When I go to sync the calendar, I get the following error message:

PROGRAM: dorequest
LINE: 258
ERROR: 1429
MESSAGE: OLE dispatch exception code 0 from msxml3.dll: the parameter is incorrect

Can you tell me how to correct this?