User Support Forum

I am lost to understand why I'm seeing duplicate and triplicate records in my "Vendor Activity Summary Report". Some records only have a single entry. The subtotal for each vendor includes all records, meaning they are sometimes double or triple the actual activity.

I ran a cheque register report, and each cheque is only there once.

Comments or opinions?

The first thing I would do is to reindex. This can be found under the Utilities menu.

tborgal - Thanks for that suggestion. I completed a re-index, however, I still have the problem. I'm still open to suggestions.

R.V.Fagan wrote:tborgal - Thanks for that suggestion. I completed a re-index, however, I still have the problem. I'm still open to suggestions.

Unfortunately, it sounds like a corrupted database .. you may have to call Powerchurch directly on this one.