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Background Checks in 11.5

Posted: Mon Nov 12, 2012 3:58 pm
by meames
We recently upgraded to 11.5 from 11.1. We use Protect My Ministry to run background checks.

When running background checks the icon with the green plus sign is not launching the web browser with the Protect My Ministry form as promised.

Recommendations?

Melissa

Re: Background Checks in 11.5

Posted: Mon Nov 12, 2012 10:33 pm
by NeilZ
meames wrote:We recently upgraded to 11.5 from 11.1. We use Protect My Ministry to run background checks.

When running background checks the icon with the green plus sign is not launching the web browser with the Protect My Ministry form as promised.

Recommendations?

Melissa
This is the first I've seen this in the forum .. first off, have you applied the latest MR ?? The system should have pulled it down, but I would check the date. It should be 9/26/2012

Also what web browser do you have setup as default?

Re: Background Checks in 11.5

Posted: Tue Nov 13, 2012 8:23 am
by meames
Well, never mind. I was just showing the boss the problem, and with him looking over my shoulder, it worked just fine. Isn't that how it goes? Maybe I could send my boss your way and he could look over others' shoulders to fix other issues. I wouldn't mind him leaving the office for a day or two. ... Just kidding, of course. :D