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Background Application not Exist????

Posted: Wed Jan 15, 2014 3:58 pm
by rccgrestore
I wanted to update to 11.5 I manually downloaded the software and after installation would NOT open because "Background.app does NOT exist"

Kay
New York

Re: Background Application not Exist????

Posted: Wed Jan 15, 2014 4:32 pm
by Zorak
It sounds like that was just a Maintenance Release install that you downloaded. Maintenance Releases are not full installations of the program. Give us a call at (800) 486-1800 or send an e-mail to support with your registration number and we can set you up with a download link for the full version installer.