User Support Forum

Here are some of the issues that have been corrected in this Maintenance Release:

Depending on the two character fund designation, the last digit of the sub-account number could get dropped off the Open (Unposted) Items report in Accounts Payable.

Additional functionality was added to the Locate buttons on the Integrated Data Entry, Maintain Family Mailing List and Maintain Personal Profiles screens in Membership. These changes caused the hotkey functionality on the button to stop working.

Custom Reports exported from Version 10.4 could not be imported in either Version 10 or Version 10.4.

Under certain circumstances, changing the "active" status on an account could generate an error indicating that the "function requires row or table buffering mode."

When sending Contribution Statements by e-mail, if you were using the advanced sending options to slow down e-mail processing, the program would only send the first group of messages. It would not continue and send the second group of messages after pausing.

Hi:

Thanks for adding the "Reassign Vendor ID" feature. It is great for clearing out old duplicate vendors. I notice however that if a vendor id I want to reassign is close to the one I want to reassign it to, I get an error message saying "You have chosen same ID for both options, please choose a different new ID." For example if I want to reassign vendor id JANEV to vendor id JANE, it does not work. I got around it by doing 2 reassigns (ie JANEV to SMITH and then SMITH to JANE), but it should be able to do it in one.

Thanks KBA

KBA wrote:Hi:

Thanks for adding the "Reassign Vendor ID" feature. It is great for clearing out old duplicate vendors. I notice however that if a vendor id I want to reassign is close to the one I want to reassign it to, I get an error message saying "You have chosen same ID for both options, please choose a different new ID." For example if I want to reassign vendor id JANEV to vendor id JANE, it does not work. I got around it by doing 2 reassigns (ie JANEV to SMITH and then SMITH to JANE), but it should be able to do it in one.

Thanks KBA

That issue has been documented and will be fixed in an upcoming release. Thanks!

I am a former treasurer who installed the software years ago so am the first person current users ask when issues arise. To date, I have been fortunate to have the solutions. Last week, however, the F2 key ceased working when the bookkeeper tried to enter accounts payable and bring up the accounts. It now opens Microsoft Word!
I thought perhaps there had been a new release but couldn't see where the release was indicated. They have Vs. 10. I am not even sure that they download updates at all (but will recommend they do so).
Soooo, any ideas on the F2 key issue and is the release indicated anywhere within the software?

Thanks!

championcpa wrote:I am a former treasurer who installed the software years ago so am the first person current users ask when issues arise. To date, I have been fortunate to have the solutions. Last week, however, the F2 key ceased working when the bookkeeper tried to enter accounts payable and bring up the accounts. It now opens Microsoft Word!
I thought perhaps there had been a new release but couldn't see where the release was indicated. They have Vs. 10. I am not even sure that they download updates at all (but will recommend they do so).
Soooo, any ideas on the F2 key issue and is the release indicated anywhere within the software?

Thanks!

It sounds like your keyboard may have different functions that are assignable to the function keys. You may want to look for an "F-Lock" or "Function Lock" key on the keyboard. There wasn't any change in PowerChurch Plus to take away the F2 lookup hot key.

Thanks so much for the reply. I've shared that with the office person who will check to see.

If you know about how to check for the current release (how to see it in Powerchurch), please let me know that, too!

In PowerChurch Plus, go to Help > About PowerChurch Plus > System Information tab.

The newest Program Date is 11/15/2007.

Go to http://powerchurch.com/mr to download and install the latest.

Thanks so much! I am virtually certain that no updates have been made as yet. I will see to it!