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Version 11 - 8/30/2011 Maintenance Release

Posted: Wed Aug 31, 2011 10:56 am
by Zorak
A new Maintenance Release dated 08/30/2011 has been released for Version 11.

The program will automatically download and install this update by going to Help > Download Maintenance Release, or you can manually download and install the Maintenance Release installer by visiting http://powerchurch.com/mr in your web browser.

The following changes were made in this Maintenance Release:

Membership
  • Printing labels in the send e-mail message process can cause error message
  • Added handling for bar code already assigned to someone
  • Check In Setup screen does not save the <NONE> Personal Status code selection
  • Olan Mills file export includes unlisted emails
  • Selected Profiles-Full Details report add a character to separate family and personal email
  • Constant Contact date selection doesn't work properly
  • Family Update Form prints instructions on first and second page
  • Family Update Form added Personal Status code selection
Contributions
  • Import Contributions if there is an envelope number or fund number updated in the contribution step, it updates all entries for that envelope number or fund number
  • Import Contributions error if you try to change an entry from check to cash
  • Reverse contribution ignores designations
  • Error when using the fund lookup on the Monthly Messenger file export
  • The first designation entry on a contribution statement is not shown
  • Added Delete Envelope Number to the Contributions audit log
  • Fund Type selection causes error on mail merge export
Fund Accounting
  • Import Transactions from file confused by Euro date format (DD/MM/YYYY)
  • Monthly Budget Amounts report does not show budgeted account if annual budget total is zero (+500 one month and -500 the next month)
  • Restart Accounting does not disable Quick Tasks & Menus in current sessions
  • Cash Management Report - Zero balance liabilities not showing properly
Payroll
  • 941 report shows wrong SSI precentage
  • Edit Salary History doesn't save changes
  • Strange resize behavior on the Locate list on Maintain Tax Table
  • Total amount added to Employee Pay Items report
Events
  • Task List email shows date of event, not date of the task
  • Possible to get an error message on the Event Calendar
General
  • Error on startup if the PCPLUS11.EXE file is hidden
  • PowerChurch Today window shows V10 icon
  • Added tooltip to the delete button on the Load Saved Report screen
  • Access Is Denied error message if user does not have rights to the CD/DVD drive when creating a backup
  • Save/Load Report File screen F1 key opens the wrong Help topic

Re: Version 11 - 8/30/2011 Maintenance Release

Posted: Tue Sep 06, 2011 1:52 pm
by DarlingtonHRP
I just installed the new Maintenance Release this morning. I don't know if it's related, but my email is not working now. I get this message: "A connection to the email server could not be made. 2.0.0 mail929c35.nsolutionszone.com closing connection."
My regular email works fine, I just cannot email through powerchurch.

Re: Version 11 - 8/30/2011 Maintenance Release

Posted: Tue Sep 06, 2011 2:24 pm
by NeilZ
DarlingtonHRP wrote:I just installed the new Maintenance Release this morning. I don't know if it's related, but my email is not working now. I get this message: "A connection to the email server could not be made. 2.0.0 mail929c35.nsolutionszone.com closing connection."
My regular email works fine, I just cannot email through powerchurch.
Try downloading your email using your email program (Outlook, Windows Mail, Thunderbird), then try emailing a group from Powerchurch. With some ISPs, you have to get mail, before any sends. This validates your IP address as a customer, and authorizes you to send emails.

Re: Version 11 - 8/30/2011 Maintenance Release

Posted: Tue Sep 06, 2011 2:42 pm
by Eden Whitehead
Zorak wrote:A new Maintenance Release dated 08/30/2011 has been released for Version 11.
Windows XP Home Edition SP3 / PC+ Version 11.1
The MR I just downloaded/installed is dated 08/31/2011

I have attempted three different operations that have produced the identical error message:

PROGRAM: opentables
LINE: 0
ERROR: 1104
MESSAGE: Error reading file c:\powerchurch\pcplus11\data\faaccts.cdx.

The operations I attempted were:
1) Maintain list of contribution files
2) Maintain chart of accounts
3) Reindex

The error caused PC+ to close.

Help, please.

Eden

EDIT: On my laptop at home (Windows XP Home Edition SP3; PC+ 11.1) I have the 8/30/2011 MR and do not have the problems reported above. Is there some way I can put the church computer back to the 8/30 MR so I can move ahead with my work while the 8/31 MR gets the bugs worked out? Thanks!

Re: Version 11 - 8/30/2011 Maintenance Release

Posted: Tue Sep 06, 2011 3:11 pm
by DarlingtonHRP
What do you mean by "downloading your email using your email program, then try emailing a group from Powerchurch."
I have no problem sending or receiving email through my regular email program, and I had no problem sending email through powerchurch until today. I worked just fine last week!!
Did this new maint release have anything to do with email?

Re: Version 11 - 8/30/2011 Maintenance Release

Posted: Tue Sep 06, 2011 3:19 pm
by DarlingtonHRP
9/6/2011 2:16:19 PM <-- [00000093] 220 mail958c35.nsolutionszone.com ESMTP Sendmail 8.13.6/8.13.1; Tue, 6 Sep 2011 19:15:45 GMT
9/6/2011 2:16:19 PM --> [00000015] EHLO HRParish
9/6/2011 2:16:19 PM <-- [00000108] 250-mail958c35.nsolutionszone.com Hello d31-253.rb2.lax.centurytel.net [69.179.79.253], pleased to meet you
9/6/2011 2:16:19 PM <-- [00000024] 250-ENHANCEDSTATUSCODES
9/6/2011 2:16:19 PM <-- [00000013] 250-8BITMIME
9/6/2011 2:16:19 PM <-- [00000018] 250-SIZE 52428800
9/6/2011 2:16:19 PM <-- [00000008] 250-DSN
9/6/2011 2:16:19 PM <-- [00000021] 250-AUTH PLAIN LOGIN
9/6/2011 2:16:19 PM <-- [00000014] 250-DELIVERBY
9/6/2011 2:16:19 PM <-- [00000009] 250-HELP
9/6/2011 2:16:19 PM <-- [00000013] 250 STARTTLS
9/6/2011 2:16:19 PM --> [00000012] AUTH LOGIN
9/6/2011 2:16:19 PM <-- [00000017] 334 VXNlcm5hbWU6
9/6/2011 2:16:19 PM --> [00000010] aG9seWhn
9/6/2011 2:16:19 PM <-- [00000017] 334 UGFzc3dvcmQ6
9/6/2011 2:16:19 PM --> [00000014] YWJjZDEyMzQ=
9/6/2011 2:16:19 PM <-- [00000032] 535 5.7.0 authentication failed
9/6/2011 2:16:19 PM --> [00000006] QUIT
9/6/2011 2:16:19 PM <-- [00000059] 221 2.0.0 mail958c35.nsolutionszone.com closing connection

2.0.0 mail958c35.nsolutionszone.com closing connection

This is the log that appeared from trying to email.

Re: Version 11 - 8/30/2011 Maintenance Release

Posted: Tue Sep 06, 2011 3:47 pm
by NeilZ
DarlingtonHRP wrote:What do you mean by "downloading your email using your email program, then try emailing a group from Powerchurch."
I have no problem sending or receiving email through my regular email program, and I had no problem sending email through powerchurch until today. I worked just fine last week!!
Did this new maint release have anything to do with email?
I meant to check your email before you tried sending via Powerchurch. As I mentioned above, some ISPs require a 'GET MAIL' type of process before you try to 'SEND MAIL'. For instance, Verizon does require this to be done, other ISPs don't.

Re: Version 11 - 8/30/2011 Maintenance Release

Posted: Tue Sep 06, 2011 3:52 pm
by DarlingtonHRP
Thanks anyway...I removed the authentication requirement and now it works.

Re: Version 11 - 8/30/2011 Maintenance Release

Posted: Wed Sep 07, 2011 10:00 am
by Eden Whitehead
Eden Whitehead wrote:
Zorak wrote:A new Maintenance Release dated 08/30/2011 has been released for Version 11.
EDIT: On my laptop at home (Windows XP Home Edition SP3; PC+ 11.1) I have the 8/30/2011 MR and do not have the problems reported above [with 8/31 MR; see prior post]. Is there some way I can put the church computer back to the 8/30 MR so I can move ahead with my work while the 8/31 MR gets the bugs worked out? Thanks!

Re: Version 11 - 8/30/2011 Maintenance Release

Posted: Wed Sep 07, 2011 11:16 am
by NeilZ
Eden Whitehead wrote:
Eden Whitehead wrote:
Zorak wrote:A new Maintenance Release dated 08/30/2011 has been released for Version 11.
EDIT: On my laptop at home (Windows XP Home Edition SP3; PC+ 11.1) I have the 8/30/2011 MR and do not have the problems reported above [with 8/31 MR; see prior post]. Is there some way I can put the church computer back to the 8/30 MR so I can move ahead with my work while the 8/31 MR gets the bugs worked out? Thanks!
Eden, call the Help Line ... I'm fairly sure they can give you some advice. Then they ask, mention its a problem that occurred after you installed the MR.

Re: Version 11 - 8/30/2011 Maintenance Release

Posted: Tue Sep 13, 2011 4:37 pm
by DarlingtonHRP
by DarlingtonHRP » Tue Sep 06, 2011 2:52 pm

Thanks anyway...I removed the authentication requirement and now it works.

OK, now I'm getting SEVERAL errors when sending bulk email...
"Your IP address has been restricted due to heavy usage. Enable SMTP authentication in your email client to send mail"

Now what?? HELP!!! PLEASE!!!

Re: Version 11 - 8/30/2011 Maintenance Release

Posted: Tue Sep 13, 2011 5:04 pm
by NeilZ
DarlingtonHRP wrote:by DarlingtonHRP » Tue Sep 06, 2011 2:52 pm

Thanks anyway...I removed the authentication requirement and now it works.

OK, now I'm getting SEVERAL errors when sending bulk email...
"Your IP address has been restricted due to heavy usage. Enable SMTP authentication in your email client to send mail"

Now what?? HELP!!! PLEASE!!!
This is from your ISP ... it appears that you've been sending out many emails, and it may have triggered the ISP's possible spammer trigger. You need to talk to your ISP about what triggers this warning, and what you can do to keep it from being triggered.

Do you have the system setup advanced email options to only send so many emails every few minutes? You may need to set this to something like send 25 emails every 10 minutes, or something like that.

Re: Version 11 - 8/30/2011 Maintenance Release

Posted: Tue Sep 13, 2011 5:08 pm
by DarlingtonHRP
Ok, thanks, I'll try that!

Re: Version 11 - 8/30/2011 Maintenance Release

Posted: Thu Sep 15, 2011 4:08 pm
by Eden Whitehead
Eden Whitehead wrote:
Eden Whitehead wrote:
Zorak wrote:A new Maintenance Release dated 08/30/2011 has been released for Version 11.
EDIT: On my laptop at home (Windows XP Home Edition SP3; PC+ 11.1) I have the 8/30/2011 MR and do not have the problems reported above [with 8/31 MR; see prior post]. Is there some way I can put the church computer back to the 8/30 MR so I can move ahead with my work while the 8/31 MR gets the bugs worked out? Thanks!
I resorted to copying the entire PCPLUS11 directory from my laptop (where it worked fine) to the church's desktop (which was having the glitch). It appears that the problem is solved. I was able to reindex on the desktop without incurring the error that had come up previously.

Neil, thanks for your suggestion. I'm grateful to the Lord for shaking the dust & cobwebs out of my brain to be able to think of the solution without having to call support.

Eden