Error & Reindexing Problem

[adriennec]

For the past day or so, every time I exited PowerChurch I would see an error message about a file PCUINFO.FPT being missing or invalid. I tried reindexing all files to see if that would fix the problem, but when I try to reindex everything I see the error message:
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WARNING:
One or more files could not be reindexed. One possible cause of this problem is another user logged into PowerChurch Plus while you are attempting this procedure. Please make sure there are no other users running PowerChurch Plus and attempt this procedure again.

If you continue to get this warning, please contact technical support.

DATA\PCUINFO-Memo file P:\DATA\PCUINFO.FPT is missing or is invalid.-4607
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Help!

[adriennec]

Update: the problem is worsening. This error is appearing more often, and the PowerChurch software shuts down abruptly after it appears.

[Zorak]

You will need to give us a call in Technical Support. This is not something that can be fixed through forum posts.

(800) 486-1800 - 9AM to 6PM Eastern, Monday through Friday