Backups from different versions

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Valerie
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Backups from different versions

Post by Valerie »

I recently updated a bunch of data on an 8.0 version and then backed it up to my 8.5 version. (I actually put the 8.5 data on the 8.0 version, made updates and then backed it up to the 8.5 version.)I didn't realize that I was working off of two versions until it was too late. The 8.0 version keeps crashing and doesn't seem to work correctly now, but the 8.5 appears to be working fine. I have a backup from the 8.5 before I put the older version on it, but I really don't want to have to redo all of the data entry. Is it safe? or should I go ahead and replace my database with the old, correct version of data before it crashes and I start to have problems?
Thanks for the help!
Valerie

Zaphod
Program Development
Program Development
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Post by Zaphod »

Was this done through the PowerChurch Backup/Restore feature? You shouldn't be able to make a backup in one version and restore it in another.

Details of any error messages your getting when v8 crashes would be helpful in determining exactly what's going on.

Thanks!
PowerChurch Software Technical Support
(800) 486-1800
http://www.powerchurch.com/

Valerie
Posts: 2
Joined: Tue Jan 06, 2004 10:01 pm
Location: St Cuthbert Episcopal
Contact:

Post by Valerie »

Zaphod wrote:Was this done through the PowerChurch Backup/Restore feature? You shouldn't be able to make a backup in one version and restore it in another.

Details of any error messages your getting when v8 crashes would be helpful in determining exactly what's going on.

Thanks!
Yes, I used the backup restore feature. I restored the 8.5 on to the 8.0 version, made changed, backed it up, and then restored it on to the 8.5 version. I can't remember what the error messages on the 8.0 were. I couldn't get it to move around in a contribution statement report without crashing.

Thanks for your help!

Zaphod
Program Development
Program Development
Posts: 830
Joined: Tue Sep 02, 2003 12:48 pm
Location: PowerChurch Software
Contact:

Post by Zaphod »

You shouldn't be able to restore 8.5 data into 8 and vice-versa. See this post:
http://www.powerchurchsoftware.com/foru ... c.php?t=13
for more information.

You may need to give us a call.
PowerChurch Software Technical Support
(800) 486-1800
http://www.powerchurch.com/

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