Back Up Utility not Working

Events, Record Keeping, Utilities

Back Up Utility not Working

Postby RGWalk » Wed Oct 23, 2019 12:03 pm

I used to back up my version 10 using a flash drive. Recently, though, when I initiate the back up process, I get the message: "Powerchurch Plus needs to install updated run-time files. Computer administrator rights are required. Click OK to continue or Cancel to exit without installing." I click OK, and it appears that it is going through the process, and I follow all the prompts on the screen, but then, it still won't back up anything. What am I missing?
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Re: Back Up Utility not Working

Postby NeilZ » Wed Oct 23, 2019 1:43 pm

RGWalk wrote:I used to back up my version 10 using a flash drive. Recently, though, when I initiate the back up process, I get the message: "Powerchurch Plus needs to install updated run-time files. Computer administrator rights are required. Click OK to continue or Cancel to exit without installing." I click OK, and it appears that it is going through the process, and I follow all the prompts on the screen, but then, it still won't back up anything. What am I missing?


What version of WIndows are you using?

Neil Zampella

Using PC+ since 1999.
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Re: Back Up Utility not Working

Postby Zorak » Wed Oct 23, 2019 3:11 pm

If it is a Windows 10 computer, try manually installing the .NET 2 runtimes.

https://www.microsoft.com/en-us/downloa ... px?id=1639

Back when Version 10 of PowerChurch Plus was under maintenance, .NET 2 was always installed and enabled in Windows, so our installers didn't include it. Windows 10 doesn't come with it installed by default.
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