User Support Forum

I tried to Sync my Google Calendar after I did the Maintenance release. It is coming back with an error message. Problems were detected updating the calendar. Please try again later. If the problems continue, please contact technical support for assistance. Did this get changes in the update. What do I need to do to fix the problem.

nwhitman wrote:I tried to Sync my Google Calendar after I did the Maintenance release. It is coming back with an error message. Problems were detected updating the calendar. Please try again later. If the problems continue, please contact technical support for assistance. Did this get changes in the update. What do I need to do to fix the problem.

Hold on .. I'll flag this for the techs.

FWIW ... when I tried to update Google calendar, I got a message from within Powerchurch telling me I had to 'grant permission' to the Google Calendar update.

Did you get that notice?

As part of the Google security updates, you should only have to reauthorize PowerChurch to access the calendar. It will issue a new token.

Zorak wrote:As part of the Google security updates, you should only have to reauthorize PowerChurch to access the calendar. It will issue a new token.

I'm pretty sure I did

Zorak wrote:As part of the Google security updates, you should only have to reauthorize PowerChurch to access the calendar. It will issue a new token.

It goes through all the steps till it get to the last step and them it looks like it will process and than I get the error

nwhitman wrote:

Zorak wrote:As part of the Google security updates, you should only have to reauthorize PowerChurch to access the calendar. It will issue a new token.

It goes through all the steps till it get to the last step and them it looks like it will process and than I get the error.

It also says you have successfully granted calendar access to my church name using my email address, Do you wish to sync Power Church events calendar to this google account now.

There is a log file that may hold the explanation as to what is causing the error.

The log file is called "pcgsyncdiag.log" and can be found in C:\ProgramData\PowerChurch\. If you would, please send an email to support@powerchurch.com and attach that log file and we will have a developer take a look.