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I am using PCP9 over a Remote Desktop in Windows XP Pro. I am attempting to restore data from a CD on my client PC. The program does not give me the option of browsing for any other drives. How can I remedy this?

AisquithPCA wrote:I am using PCP9 over a Remote Desktop in Windows XP Pro. I am attempting to restore data from a CD on my client PC. The program does not give me the option of browsing for any other drives. How can I remedy this?

The problem is probably that PC+ cannot recognize the local client PC's CD drive over the 'Remote Desktop'. . It will only recognize the drives that are ether local to the machine, or those that are mapped network drives.

If you have a mapped network drive letter appearing, then what I would do is copy the backup file to the networked drive, then open PC+ to restore from that mapped drive.

NeilZ wrote:If you have a mapped network drive letter appearing, then what I would do is copy the backup file to the networked drive, then open PC+ to restore from that mapped drive.

I tried that, and it does not work.

AisquithPCA wrote:

NeilZ wrote:If you have a mapped network drive letter appearing, then what I would do is copy the backup file to the networked drive, then open PC+ to restore from that mapped drive.

I tried that, and it does not work.

Um ... not sure exactly what you mean. You tried copying to the mapped drive through the Remote Desktop and it does not work, or PC+ sees the mapped drive letter in the restore dialog, but does not read from it?

FWIW ... I do this all the time with GoToMyPC and don't have a problem, as long as PC+ can see a mapped networked drive it should be able to read from it.

NeilZ wrote:FWIW ... I do this all the time with GoToMyPC and don't have a problem, as long as PC+ can see a mapped networked drive it should be able to read from it.

OK - it may be another issue. I mapped the drive, then tried to access the drive from a client PC running XP - and it said it couldn't find a back-up. I unzipped the backup before burning it to a CD. Is PCP looking for a zipped archive? The reason I ask is, now I am actually sitting in front of the host machine, with the CD in the drive - and it still says it can't find a backup.

AisquithPCA wrote:

NeilZ wrote:FWIW ... I do this all the time with GoToMyPC and don't have a problem, as long as PC+ can see a mapped networked drive it should be able to read from it.

OK - it may be another issue. I mapped the drive, then tried to access the drive from a client PC running XP - and it said it couldn't find a back-up. I unzipped the backup before burning it to a CD. Is PCP looking for a zipped archive? The reason I ask is, now I am actually sitting in front of the host machine, with the CD in the drive - and it still says it can't find a backup.

That's it now ... the backup is a zip archive, usually has the name that begins like this:

PCBACKUP_20051011_180000ADP.ZIP

That is the entire backup, the system will look for that, and the zip archive comments which lets it know if the backup is a version 9.0, 8.5, etc. If it doesn't find the right version number, it won't try to restore.

Hope this helps.

NeilZ wrote:

AisquithPCA wrote:

NeilZ wrote:FWIW ... I do this all the time with GoToMyPC and don't have a problem, as long as PC+ can see a mapped networked drive it should be able to read from it.

OK - it may be another issue. I mapped the drive, then tried to access the drive from a client PC running XP - and it said it couldn't find a back-up. I unzipped the backup before burning it to a CD. Is PCP looking for a zipped archive? The reason I ask is, now I am actually sitting in front of the host machine, with the CD in the drive - and it still says it can't find a backup.

That's it now ... the backup is a zip archive, usually has the name that begins like this:

PCBACKUP_20051011_180000ADP.ZIP

That is the entire backup, the system will look for that, and the zip archive comments which lets it know if the backup is a version 9.0, 8.5, etc. If it doesn't find the right version number, it won't try to restore.

Hope this helps.

Worked like a charm!

AisquithPCA wrote:Worked like a charm!

Great to hear !!