email error
Posted: Tue Jul 20, 2021 8:05 am
Good morning, I have always emailed employee's paystubs from the payroll module. Last week I started getting an error reading:
Error with authenticate:
SMPT authentication failed after sending password. Check your username/password or your SMTP server's auth settings.
The server responded with 535 incorrect authentication data.
I have verified passwords on my end, our IT is a member and is saying it's not the server possible powerchurch issue, wondering if anyone else has had this issue or is it best to call technical support?
Robin
Error with authenticate:
SMPT authentication failed after sending password. Check your username/password or your SMTP server's auth settings.
The server responded with 535 incorrect authentication data.
I have verified passwords on my end, our IT is a member and is saying it's not the server possible powerchurch issue, wondering if anyone else has had this issue or is it best to call technical support?
Robin