User Support Forum

03/02/2022 09:48:27 AM - Sending email returned: Email failed

        <sendSmtpEmail>
          <sendWithPipelining>
            <sendMailFrom>
              <mailFrom>no-reply-powerchurch@odentonbaptist.org</mailFrom>
              <sendCmdToSmtp>
                <SmtpCmdSent><![CDATA[MAIL FROM:<no-reply-powerchurch@odentonbaptist.org><CRLF>]]></SmtpCmdSent>
              </sendCmdToSmtp>
            </sendMailFrom>
            <sendRcptTo>
              <sendCmdToSmtp>
                <SmtpCmdSent><![CDATA[RCPT TO:<joxford@odentonbaptist.org><CRLF>]]></SmtpCmdSent>
              </sendCmdToSmtp>
            </sendRcptTo>
            <sendCmdToSmtp>
              <SmtpCmdSent><![CDATA[DATA<CRLF>]]></SmtpCmdSent>
            </sendCmdToSmtp>
            <readSmtpResponse>
              <SmtpCmdResp>530-5.7.0 Authentication Required. Learn more at</SmtpCmdResp>
              <SmtpCmdResp>530 5.7.0  https://support.google.com/mail/?p=WantAuthError o64-20020a37be43000000b00648fd02ac00sm8392307qkf.64 - gsmtp</SmtpCmdResp>
            </readSmtpResponse>
            <readRcptTo>
              <readSmtpResponse>
                <SmtpCmdResp>530-5.7.0 Authentication Required. Learn more at</SmtpCmdResp>
                <SmtpCmdResp>530 5.7.0  https://support.google.com/mail/?p=WantAuthError o64-20020a37be43000000b00648fd02ac00sm8392307qkf.64 - gsmtp</SmtpCmdResp>
              </readSmtpResponse>
              <bad_address>joxford@odentonbaptist.org</bad_address>
            </readRcptTo>
            <readSmtpResponse>
              <SmtpCmdResp>530-5.7.0 Authentication Required. Learn more at</SmtpCmdResp>
              <SmtpCmdResp>530 5.7.0  https://support.google.com/mail/?p=WantAuthError o64-20020a37be43000000b00648fd02ac00sm8392307qkf.64 - gsmtp</SmtpCmdResp>
            </readSmtpResponse>
            <smtpRset>
              <info>Sending RSET command.</info>
              <smtpSendGet2>
                <sendCmdToSmtp>
                  <SmtpCmdSent><![CDATA[RSET<CRLF>]]></SmtpCmdSent>
                </sendCmdToSmtp>
                <readSmtpResponse>
                  <SmtpCmdResp>250 2.1.5 Flushed o64-20020a37be43000000b00648fd02ac00sm8392307qkf.64 - gsmtp</SmtpCmdResp>
                </readSmtpResponse>
              </smtpSendGet2>
            </smtpRset>
          </sendWithPipelining>
        </sendSmtpEmail>
      </sendMimeInner>
    </sendEmailInner>
    <error>Failed.</error>
  </SendEmail>
</ChilkatLog>

James Oxford wrote: ↑

Wed Mar 02, 2022 10:01 am

Hi folks!

I am trying to setup automatic backups with the task scheduler. I believe I have the scheduler working, but I'd like to get an email when the backup completes. I have authenticated to the gmail smtp server and verified that I can manually send an email from PowerChurch by clicking the envelope button. However, when the automatic backup runs, I get the following error:

03/02/2022 09:48:27 AM - Sending email returned: Email failed

Any idea what might be going wrong? Thanks!

I'm not sure how much of the log would be helpful to share, but this seems like the most logical block:

Code: Select all

        <sendSmtpEmail>
          <sendWithPipelining>
            <sendMailFrom>
              <mailFrom>no-reply-powerchurch@odentonbaptist.org</mailFrom>
              <sendCmdToSmtp>
                <SmtpCmdSent><![CDATA[MAIL FROM:<no-reply-powerchurch@odentonbaptist.org><CRLF>]]></SmtpCmdSent>
              </sendCmdToSmtp>
            </sendMailFrom>
            <sendRcptTo>
              <sendCmdToSmtp>
                <SmtpCmdSent><![CDATA[RCPT TO:<joxford@odentonbaptist.org><CRLF>]]></SmtpCmdSent>
              </sendCmdToSmtp>
            </sendRcptTo>
            <sendCmdToSmtp>
              <SmtpCmdSent><![CDATA[DATA<CRLF>]]></SmtpCmdSent>
            </sendCmdToSmtp>
            <readSmtpResponse>
              <SmtpCmdResp>530-5.7.0 Authentication Required. Learn more at</SmtpCmdResp>
              <SmtpCmdResp>530 5.7.0  https://support.google.com/mail/?p=WantAuthError o64-20020a37be43000000b00648fd02ac00sm8392307qkf.64 - gsmtp</SmtpCmdResp>
            </readSmtpResponse>
            <readRcptTo>
              <readSmtpResponse>
                <SmtpCmdResp>530-5.7.0 Authentication Required. Learn more at</SmtpCmdResp>
                <SmtpCmdResp>530 5.7.0  https://support.google.com/mail/?p=WantAuthError o64-20020a37be43000000b00648fd02ac00sm8392307qkf.64 - gsmtp</SmtpCmdResp>
              </readSmtpResponse>
              <bad_address>joxford@odentonbaptist.org</bad_address>
            </readRcptTo>
            <readSmtpResponse>
              <SmtpCmdResp>530-5.7.0 Authentication Required. Learn more at</SmtpCmdResp>
              <SmtpCmdResp>530 5.7.0  https://support.google.com/mail/?p=WantAuthError o64-20020a37be43000000b00648fd02ac00sm8392307qkf.64 - gsmtp</SmtpCmdResp>
            </readSmtpResponse>
            <smtpRset>
              <info>Sending RSET command.</info>
              <smtpSendGet2>
                <sendCmdToSmtp>
                  <SmtpCmdSent><![CDATA[RSET<CRLF>]]></SmtpCmdSent>
                </sendCmdToSmtp>
                <readSmtpResponse>
                  <SmtpCmdResp>250 2.1.5 Flushed o64-20020a37be43000000b00648fd02ac00sm8392307qkf.64 - gsmtp</SmtpCmdResp>
                </readSmtpResponse>
              </smtpSendGet2>
            </smtpRset>
          </sendWithPipelining>
        </sendSmtpEmail>
      </sendMimeInner>
    </sendEmailInner>
    <error>Failed.</error>
  </SendEmail>
</ChilkatLog>

James Oxford wrote: ↑

Wed Mar 02, 2022 11:05 pm

I agree that’s what it looks like, but as best I can tell, the system email is setup and authenticated. I verified this by sending myself a test email via PC using the system default email settings.

I don’t know if I understand your second question. The email uses gmail’s smtp server.

James Oxford wrote: ↑

Tue Mar 08, 2022 10:45 pm

Yes, the backup creates a backup file in the expected directory. (I guess I’m only assuming it’s a valid backup file because I haven’t tested it). Also, the log file reports the backup was successful.