Restore Error

Events, Record Keeping, Utilities

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Bob
Posts: 3
Joined: Mon Jul 31, 2006 2:04 pm

Restore Error

Post by Bob »

While attempting to restore contribution data to our church computer from a floppy disk I received this error message. We are using Power Church Plus version 7.


Program: PCREIND
Line: 481
Error: 1561
Message: Database is invalid. Please validate.

How do I solve this problem. Thank you in advance.

Zorak
Tech Support
Tech Support
Posts: 3108
Joined: Thu May 13, 2004 9:59 am
Location: PowerChurch Software
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Post by Zorak »

If you are able to open PCPLUS7 without any errors, you can try the following steps, using the Database Manager from under the Utilities menu.

Type the following commands:

CLOSE ALL

[press Enter]

OPEN DATABASE PC EXCL

[press Enter]

VALIDATE DATABASE

[press Enter]

This, hopefully, will fix the issue. Click the Exit button on the Database Manager.

If it does not resolve the issue, or you get a different error, more steps will need to be done. It's not something that we can post here on the forum, you would need to call in for support, at that point.

Bob
Posts: 3
Joined: Mon Jul 31, 2006 2:04 pm

Post by Bob »

Thank you for the quick response. I will contact the tech support if this doesn't work.

Bob

Bob
Posts: 3
Joined: Mon Jul 31, 2006 2:04 pm

Restore Error

Post by Bob »

This didn't fix the solution.

Whom should I ask for when I contact the technical support about this problem at Power Church?

Bob

NeilZ
Posts: 10448
Joined: Wed Oct 08, 2003 1:20 am
Location: Dexter NM
Contact:

Re: Restore Error

Post by NeilZ »

Bob wrote:This didn't fix the solution.

Whom should I ask for when I contact the technical support about this problem at Power Church?

Bob
Just give them a call, and it will be routed to the right person.
Neil Zampella

Using PC+ since 1999.

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