Non-Gmail domain hosted by Google

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kbcadmin
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Non-Gmail domain hosted by Google

Post by kbcadmin »

Our church has our email hosted by Google but we don't have a gmail domain. Instead it is @kishwaukeebiblechurch.org. I have tried setting up the calendar to sync with this address and it will not work. I get the error message that PC11 is unable to login to Google Calendar.
I entered in my personal calendar information that is a @gmail.com and that worked fine.

Any hints??
Maddie Garber
Kishwaukee Bible Church

Tracy
Program Development
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Re: Non-Gmail domain hosted by Google

Post by Tracy »

Check the username and password in the setup. If that doesn't help, contact support we may be able find a reason for the failure in a diagnostic log.
Tracy

Zorak
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Re: Non-Gmail domain hosted by Google

Post by Zorak »

It should not matter who your web hosting account is. We are looking for the user name and password of your google account where the calendar is set up.

[EDIT] See post below for a retraction :wall:

Zorak
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Re: Non-Gmail domain hosted by Google

Post by Zorak »

I stand corrected. Apparently, there is a different type of Google account, which is the hosted account you are referring to, which also has Google calendar access.

We have made a change that will be updated in the next Maintenance Release to allow it to work for both regular and hosted Google accounts.

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