Missing/invalid file??
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Missing/invalid file??
Hello, I recently had my hard drive replaced (all my files were backed up off site) and when restored and I try to input checks manually, I get an error message that the following file is invalid or missing: apinfo.fpt, located in the data folder. Well upon searching, the file was downloaded. I uninstalled and reinstalled the program again and I'm getting the same error message. What's up, I'm stuck because I cannot input any checks!!
Re: Missing/invalid file??
The Apinfo.fpt file is one of the Accounts Payable DATA files for the program. Do you have a good Powerchurch backup of the data files taken when you replace the drive ??Roscoe wrote:Hello, I recently had my hard drive replaced (all my files were backed up off site) and when restored and I try to input checks manually, I get an error message that the following file is invalid or missing: apinfo.fpt, located in the data folder. Well upon searching, the file was downloaded. I uninstalled and reinstalled the program again and I'm getting the same error message. What's up, I'm stuck because I cannot input any checks!!
If so, I'd try restoring that backup.
Neil Zampella
Using PC+ since 1999.
Using PC+ since 1999.
Re: Missing/invalid file??
Yes, I believe I have a good backup of the files. As stated, the backup program listed the file as being restored (I checked the data folder and it is there amongst all the others). I restored the file a second time thinking that perhaps something went wrong in the download and I still got the same error message. I then reinstalled the whole program and still got an error message when I tried to input a check??????
Re: Missing/invalid file??
This backup you restored, was it a Powerchurch backup ?? It appears that you're talking about a full drive backup, this is a good idea, but having a separate backup made using the Powerchurch backup utility is often a better way of keeping the data safe.Roscoe wrote:Yes, I believe I have a good backup of the files. As stated, the backup program listed the file as being restored (I checked the data folder and it is there amongst all the others). I restored the file a second time thinking that perhaps something went wrong in the download and I still got the same error message. I then reinstalled the whole program and still got an error message when I tried to input a check??????
Since it sounds like you only have the system backups to restore from, you may have to call the Powerchurch support phone for additional assistance.
Neil Zampella
Using PC+ since 1999.
Using PC+ since 1999.
Re: Missing/invalid file??
Thanks, I did not use the Powerchurch backup. I'll follow your advice with regard to telephone assistance, thanks!!