User Support Forum

Posted: **Mon Feb 09, 2026 10:50 am**

Desktop Version PC+ 14.4
Windows 11

I've setup an automatic backup in the Windows Task Scheduler but it fails with code 0xFFFFFFFF and no explanation, no log, so what am I missing?

Under Power Church System Setup, I selected a separate drive on the PC as the backup location, the folder exists and is reachable.

I selected "send email" and entered a valid email address.

In Task Scheduler I have it starting "C:\PowerChurch\PCPlus14\pcbackup14.exe

- Eric

Posted: **Mon Feb 09, 2026 10:57 am**

COHSADMIN wrote: ↑
Mon Feb 09, 2026 10:50 am
Desktop Version PC+ 14.4
Windows 11

I've setup an automatic backup in the Windows Task Scheduler but it fails with code 0xFFFFFFFF and no explanation, no log, so what am I missing?

Under Power Church System Setup, I selected a separate drive on the PC as the backup location, the folder exists and is reachable.

I selected "send email" and entered a valid email address.

In Task Scheduler I have it starting "C:\PowerChurch\PCPlus14\pcbackup14.exe

- Eric

I take it that you have tested the backup from the program, and that it does backup to that drive? Does it give you a warning about backing up to the local PC? Have you manually tested the scheduled task by doing a manual initiation?

Posted: **Tue Feb 10, 2026 9:26 am**

The most common issue that we have seen with the Windows Task Scheduler processes is it sometimes requires the "Start In" field to be assigned when setting up the scheduled task.

We published an article in one of our old email newsletters that explains how to set this up and that "Start In" part is listed in step 8:
https://www.powerchurch.com/support/438 ... -2014#task

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