User Support Forum

When we synched PCP with Google events today it created double events for everything on our Google calendar. Everything is duplicated now on the calendar. How do I fix this?

Under File > Preferences > Events Setup on the Google Calendar tab, click the Remove All Events From Google Calendar button. Once this process is done, run the sync again.

THANK YOU! That fixed it.

My calendar sync is doing the same thing....every event is doubled after the sync. How can I prevent this?

Make sure that you have the latest Maintenance Release installed:

http://www.powerchurch.com/mr

There was an update a couple of years ago that resolved this issue for most people. There is an outstanding bug report from a couple of users who are still having this problem, but in very specific scenarios.

After you get the latest MR installed, go through the process listed earlier in this thread to remove all synced events from the Google Calendar, then run the sync again. If you still end up with duplicate events, send us an e-mail from http://www.powerchurch.com/contact and let us know.

I always keep updates current. I've been removing synced events from Google Calendar and re-syncing. It's fine until I run sync again and there are all the double events. I'm running 11.5. I sometimes sync from a different computer. Would that have anything to do with it. I wouldn't think it would, but I'm grasping at straws here.

Did you use the 'Remove all events' procedure before the last sync??

Also, when you sync using a different computer, are you using one that is on the same network, or a stand alone using a copy of the database ??

There is a table in the database that stores each event with a unique tag from Google that links the two. From that tag, the sync program determines the last time the event was synced and whether there have been changes made.

If the databases on the two different computers are not perfectly in sync, meaning restore a backup from one into the other every time a change has been made (including a change added by the Google Sync process) then the link between the events in PowerChurch and the events on the Google Calendar will be broken.

Your explanation of the database table explains a lot. Evidently the link was broken when I used a restored copy. Thank you so much for your help!