Duplicate Name When Moving Profile

[cmjenx2]

A couple in my church with two individual profiles got married. I moved the husband's profile under the wife's profile and it worked. However, the husband's profile still exists as an individual profile. Should the husband's profile automatically get deleted or is this a manual process?

[NeilZ]

A couple in my church with two individual profiles got married. I moved the husband's profile under the wife's profile and it worked. However, the husband's profile still exists as an individual profile. Should the husband's profile automatically get deleted or is this a manual process?

I'm assuming that you moved the husband's Personal Profile to the wife's Mailing List Profile, and the husband's Mailing List Profile is still there.

This is the way the program is designed. You can have a Mailing LIst Profile without personal profiles, but not vice versa. This is for those records where you won't have any personal profile such as another church that you mail a newsletter to, businesses, etc.

You will have to delete the husband's old Mailing List Profile manually.

Hope this helps.

[cmjenx2]

Your response: I'm assuming that you moved the husband's Personal Profile to the wife's Mailing List Profile, and the husband's Mailing List Profile is still there.

My response: It's not clear what's happening on the back-end since I'm using the Graphic User Interface (GUI) to move the member. That is, when I access a member through the membership menu, it allows me to click on a button to move the member to another family. That said, I believe the husband's Personal Profile is being moved, but where to, I don't know.

I know that the husband's personal information shows up under the family of the wife's profile. If that is the wife's Mailing List Profile, then the answer to your assumption is yes.

While the husband information moved, his personal profile remained. Is that normal and requires a manual delete. In my mind, if a profile is moved, the personal profile should no longer show.

[NeilZ]

Your response: I'm assuming that you moved the husband's Personal Profile to the wife's Mailing List Profile, and the husband's Mailing List Profile is still there.

My response: It's not clear what's happening on the back-end since I'm using the Graphic User Interface (GUI) to move the member. That is, when I access a member through the membership menu, it allows me to click on a button to move the member to another family. That said, I believe the husband's Personal Profile is being moved, but where to, I don't know.

I know that the husband's personal information shows up under the family of the wife's profile. If that is the wife's Mailing List Profile, then the answer to your assumption is yes.

While the husband information moved, his personal profile remained. Is that normal and requires a manual delete. In my mind, if a profile is moved, the personal profile should no longer show.

I believe your terminology is incorrect.

The Mailing List Profile: This is the screen (GUI) where you enter the Name and Address, main home phone, and so on.

The Personal Profile: this is the screen that contains all the personal information on a person. Whether they are married, male or female, birth date, and so on.

What you moved is the Personal Profile what remained was the Mailing List Profile. All you did was move the personal information, the mailing list (address) information remained. That must be deleted manually.

Now, if you're saying that while the husband's Personal Profile was moved under the wife's Mailing List Profile, there remained a copy of the husband's Personal Profile under the husband's originai Mailing List Profile, that is not supposed to happen.

My suggestion would be then to do a Reindex of the database: Utilities > Reindex, then check to see if the husband's personal profile is properly under the wife's Mailing List Profile. If so, then delete any duplicate Personal and Mailing List Profiles.

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