User Support Forum

Win7/32 bit
PowerChurch 11.1 with the latest Maint Release

My ISP's (Comcast) email server has switched smtp ports and to requiring authentication since I last tried sending a group email. I have changed the File - Pref - User Setup Options - Email tab to the following:
Outgoing server: smtp.comcast.net:465
I have checked Server Authentication, checked outgoing e-mail server requires authentication
Entered my username and password.
Set security to SSL.
Clicked test and it reports "a successful connection was made"

When I try to send a group email from Membership - Personal Profiles the settings have Outgoing Server: smtp.comcast.net, so I add :465. Everything else is the same as in User Setup. These are the same settings I have Outlook set to use and it connects and sends mail fine. I do NOT have log on to incoming mail server before sending mail set in Outlook.

After sending a group email all email addresses error and when I look at the error report this is what I see:

Page 1 is blank.
Page 2 has "Connection to server failed" at the top and has a full page of email addresses
Page 2 has "The requested name is valid, but no data of the requested type was found" and the rest of the email addresses

Any ideas?

Jabran

jabrans wrote:Win7/32 bit
PowerChurch 11.1 with the latest Maint Release

My ISP's (Comcast) email server has switched smtp ports and to requiring authentication since I last tried sending a group email. I have changed the File - Pref - User Setup Options - Email tab to the following:
Outgoing server: smtp.comcast.net:465
I have checked Server Authentication, checked outgoing e-mail server requires authentication
Entered my username and password.
Set security to SSL.
Clicked test and it reports "a successful connection was made"

OK ... this is what I found at the Comcast forums for settings for Thunderbird, which contains all the information needed: http://customer.comcast.com/help-and-su ... underbird/


Have your System Admin set this up for the under System Setup Options so its set for everyone.

EMail Address: youremail@comcast.net
Display Name: Your Church Name
Outgoing E-mail Server (SMTP): smtp.comcast.net:465
Outgoing E-mail Server Required authentication: Checked
Username: your Comcast user name
Password: Your Password
Security: TLS, not SSL
Validate Certificates: NOT checked

Click on the TEST button to verify that you can connect.

I would also set the Advanced Sending Options to 50 every 30 minutes as Comcast is very aggressive about preventing SPAM, and more than that could subject you to being blocked from sending.