Having Issues adding families after MR 4/13/20

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Buffalofoodshelf1
Posts: 40
Joined: Fri Feb 20, 2015 11:18 pm

Having Issues adding families after MR 4/13/20

Post by Buffalofoodshelf1 »

Since installing this update I can't add families from the Integrated Data Entry - it will give me the option to add a new family, but it doesn't go to the "Enter the names of the people in the family" screen like it does if I click on "Add a family".

My procedure has been to look up giving (envelope) numbers in the Integrated Data Entry, then add families if I need to. It's taking extra steps now.

Any idea why the change?

NeilZ
Posts: 10209
Joined: Wed Oct 08, 2003 1:20 am
Location: Dexter NM
Contact:

Re: Having Issues adding families after MR 4/13/20

Post by NeilZ »

Buffalofoodshelf1 wrote:
Mon Apr 20, 2020 6:53 pm
Since installing this update I can't add families from the Integrated Data Entry - it will give me the option to add a new family, but it doesn't go to the "Enter the names of the people in the family" screen like it does if I click on "Add a family".

My procedure has been to look up giving (envelope) numbers in the Integrated Data Entry, then add families if I need to. It's taking extra steps now.

Any idea why the change?
Is the Use add-family assistant checkbox checked? You didn't say which version you're using.
Neil Zampella

Using PC+ since 1999.

Buffalofoodshelf1
Posts: 40
Joined: Fri Feb 20, 2015 11:18 pm

Re: Having Issues adding families after MR 4/13/20

Post by Buffalofoodshelf1 »

That was it - the box was no longer checked! Thanks for pointing it out.

NeilZ
Posts: 10209
Joined: Wed Oct 08, 2003 1:20 am
Location: Dexter NM
Contact:

Re: Having Issues adding families after MR 4/13/20

Post by NeilZ »

Buffalofoodshelf1 wrote:
Mon Apr 20, 2020 9:05 pm
That was it - the box was no longer checked! Thanks for pointing it out.
No problem ... easily overlooked.
Neil Zampella

Using PC+ since 1999.

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