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Having Issues adding families after MR 4/13/20

Posted: Mon Apr 20, 2020 6:53 pm
by Buffalofoodshelf1
Since installing this update I can't add families from the Integrated Data Entry - it will give me the option to add a new family, but it doesn't go to the "Enter the names of the people in the family" screen like it does if I click on "Add a family".

My procedure has been to look up giving (envelope) numbers in the Integrated Data Entry, then add families if I need to. It's taking extra steps now.

Any idea why the change?

Re: Having Issues adding families after MR 4/13/20

Posted: Mon Apr 20, 2020 7:19 pm
by NeilZ
Buffalofoodshelf1 wrote:
Mon Apr 20, 2020 6:53 pm
Since installing this update I can't add families from the Integrated Data Entry - it will give me the option to add a new family, but it doesn't go to the "Enter the names of the people in the family" screen like it does if I click on "Add a family".

My procedure has been to look up giving (envelope) numbers in the Integrated Data Entry, then add families if I need to. It's taking extra steps now.

Any idea why the change?
Is the Use add-family assistant checkbox checked? You didn't say which version you're using.

Re: Having Issues adding families after MR 4/13/20

Posted: Mon Apr 20, 2020 9:05 pm
by Buffalofoodshelf1
That was it - the box was no longer checked! Thanks for pointing it out.

Re: Having Issues adding families after MR 4/13/20

Posted: Mon Apr 20, 2020 10:13 pm
by NeilZ
Buffalofoodshelf1 wrote:
Mon Apr 20, 2020 9:05 pm
That was it - the box was no longer checked! Thanks for pointing it out.
No problem ... easily overlooked.