User Support Forum

I am a new secretary at this church. Our former secretary was great - however, she was not computer savvy. So, I am trying to "fix" a problem in our records. We send out The Upper Room to those who wish it. So, we have a code in Integrated Daty Entry under the "Other Information" tab called Code 2. Code 2 has the option of College Student or U for Upper Room. When I try and print mailing labels for the Upper Room I get a message Stating "No Records Selected" however, when I look up someone I know gets the Upper Room, Code 2 has U in it. Here's how I try and print the mailing labels:
1. Click on Membership
2. Family Mailing List
3. Print Mailing Labels
4. Choose Mailing Category for Member, Visitor, Etc
5. Clear all Checked under Code 1
6. Select U in Code 2
7. Clear All Checked in Code 3
8. Sort by Zip Code
9. Click OK

One last thing, when I print out the labels for our newsletter the very same way except for Checking V in Code 1 and Clearing all other codes, I get the labels just fine.

HELP!!

SuperSecretary wrote:I am a new secretary at this church. Our former secretary was great - however, she was not computer savvy. So, I am trying to "fix" a problem in our records. We send out The Upper Room to those who wish it. So, we have a code in Integrated Daty Entry under the "Other Information" tab called Code 2. Code 2 has the option of College Student or U for Upper Room. When I try and print mailing labels for the Upper Room I get a message Stating "No Records Selected" however, when I look up someone I know gets the Upper Room, Code 2 has U in it. Here's how I try and print the mailing labels:
1. Click on Membership
2. Family Mailing List
3. Print Mailing Labels
4. Choose Mailing Category for Member, Visitor, Etc
5. Clear all Checked under Code 1
6. Select U in Code 2
7. Clear All Checked in Code 3
8. Sort by Zip Code
9. Click OK

One last thing, when I print out the labels for our newsletter the very same way except for Checking V in Code 1 and Clearing all other codes, I get the labels just fine.

HELP!!

I suppose that if you select 'College Student' in code 2 you get all the students ??

No, If I select College Student only, I get "No Records Selected" even though I know there are College Students....

Leave those other codes alone! (leave them set to "All"). Your filter is too restrictive, and that's why you aren't getting any results.

The filters all combine to give you what you want - for instance, if you wanted all Members (personal status) who are College Students (code 2), it'll combine those filters to give you only the people you're seeking.

The way you've entered the codes (steps 5 and 7 in your process), you're effectively saying "Show me all college students (code 2) who do not have anything set for Code 1 and Code 3." The way PowerChurch interprets unchecking all the options is "no one."

And that's exactly the result you're seeing.