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error message while adding email address

Posted: Tue Sep 07, 2010 12:35 pm
by bjwhitson
I attempted to update an email address for a member. I entered the data and saved the record. when I tried to close the record, I received an error message that stated "Data Session #4 cannot be released with open transactions". I could not close PC+ and had to completely shut down the computer to get out of PowerChurch. Any ideas what happened?
B J Whitson

Re: error message while adding email address

Posted: Wed Sep 08, 2010 9:45 am
by Tracy
I believe there was an error prior to this during the save process. Are you able to reproduce the condition?

Re: error message while adding email address

Posted: Wed Sep 08, 2010 9:47 am
by bjwhitson
I don't remember one
bjw

Re: error message while adding email address

Posted: Wed Sep 08, 2010 11:10 pm
by NeilZ
bjwhitson wrote:I don't remember one
bjw
Were you able to reproduce the error ?? What version of PCPlus are you running ??

Re: error message while adding email address

Posted: Wed Sep 08, 2010 11:14 pm
by bjwhitson
we are running version 11 with the Mtce Release dated 7-12-2010. I have not been able to reproduce the error message
Betsy