Page 1 of 1
Disappearing member
Posted: Tue Dec 28, 2010 12:58 pm
by Treasurer
We have a member and member family that have disappeared from the database within the last month. Has this happened to anyone else? Is there an audit trail somewhere to find out if someone deleted the records?
Re: Disappearing member
Posted: Tue Dec 28, 2010 3:01 pm
by Zorak
You can see an entry in the Contributions Audit Log if the person/family that was deleted had contribution history.
Go to Contributions > View Contribution Audit Log (Version 11 has this inside the Setup menu under Contributions > Setup > View Contribution Audit Log).
Re: Disappearing member
Posted: Tue Dec 28, 2010 10:27 pm
by NeilZ
The other option is that someone restored a backup that did not have that family member. However, I also suspect that the person was deleted by someone.
This is why, IMHO, delete authority should not be granted to anyone but the system admin and/or the Contributions Secretary/Treasurer who does contributions entry. This data must be retained for at least 3 years as required by the IRS, and anyone deleting the member data also removes any direct link to the contributions data.