User Support Forum

I wanted to print some labels (just one time) so I tagged the people I wanted to mail too. They happen to be select children, in some cases, more that one child in a family. I wanted each one to receive a separate mailing. However, in the families that I tagged more than one child, I got a mailing label that said "The Smith Family" not a label for each person. If I tagged just one child in a family, then the label said "Joe Smith".

Is this a bug, or is the way the system is designed? How can I print separate labels for each child?

Thanks for the help.

If you have multiple labels for one family, and you choose the "one label per household" option, that's exactly the sort of thing you can expect to see. If you want separate labels for each kid, make sure that option isn't checked.

I didn't even see that option when I was doing the labels. I'll look more closely next time. Thanks.