User Support Forum

When entering a new family, PC normally has several screens that you go through to create a family and its members profiles. However, PC presently on one of our computers drops the process after the first screen. It does not tab through the screens to add the family. We are having to go to each screen and enter individuals manually and enter each new profile for the family members.

Please help!!

There is a checkbox at the bottom left of the Integrated Data Entry screen that reads "Use add family assistant". Check that box before clicking the Add button and you will have the Assistant to walk you through adding families again.