Catalina Mac OS and the Mouse/Touch Pad

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Trinity Church Berlin
Posts: 1
Joined: Mon Oct 02, 2017 8:54 am

Catalina Mac OS and the Mouse/Touch Pad

Post by Trinity Church Berlin »

When Catalina came out this past fall, it was noted that while it would work on the new operating system one might see difficulties with the mouse/track pad making selections. I am still experiencing this issue. Has there been a update provided to solve this issue?

NeilZ
Posts: 9159
Joined: Wed Oct 08, 2003 12:20 am
Location: Connellsville, PA
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Re: Catalina Mac OS and the Mouse/Touch Pad

Post by NeilZ »

Trinity Church Berlin wrote:When Catalina came out this past fall, it was noted that while it would work on the new operating system one might see difficulties with the mouse/track pad making selections. I am still experiencing this issue. Has there been a update provided to solve this issue?
If I remember right, the IDS client 'should' let you know if there are updates automatically. If you haven't gotten that notice then I suspect there's nothing new. If nothing else, you can call the Powerchurch Online help line to see if they have more info.
Neil Zampella

Using PC+ since 1999.

FBCMoyock
Posts: 68
Joined: Fri Nov 06, 2009 9:28 am

Re: Catalina Mac OS and the Mouse/Touch Pad

Post by FBCMoyock »

I raised a similar issue back in October. You can't do a 2 finger scroll. The mouse cursor doesn't click in the box. You have to position the cursor over the box or you have to resize the window, then it will work. I was told it would take an update to the IDS client, but that was Oct. and nothing yet.

NeilZ
Posts: 9159
Joined: Wed Oct 08, 2003 12:20 am
Location: Connellsville, PA
Contact:

Re: Catalina Mac OS and the Mouse/Touch Pad

Post by NeilZ »

FBCMoyock wrote:
Thu Apr 30, 2020 7:53 pm
I raised a similar issue back in October. You can't do a 2 finger scroll. The mouse cursor doesn't click in the box. You have to position the cursor over the box or you have to resize the window, then it will work. I was told it would take an update to the IDS client, but that was Oct. and nothing yet.
Its a third-party program and, as such, does not do updates like Powerchurch. Being a small company does have its advantages when it comes to fixing issues quickly.
Neil Zampella

Using PC+ since 1999.

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