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Warning after Reindex

Posted: Wed Jul 02, 2014 8:28 am
by kwilson
I just reindexed files and received this message: Accounts Payable key duplicated.
Please advise Thanks

Re: Warning after Reindex

Posted: Wed Jul 02, 2014 9:06 am
by NeilZ
This is actually an accounting issue, not particularly unique to Powerchurch Online.

The answer I've often seen is: call the Powerchurch Support Phone. There may be an internal key that somehow got duplicated.
From what I can see, it doesn't happen often, but when it does, you have to be walked through the fixes.

Re: Warning after Reindex

Posted: Wed Jul 02, 2014 10:22 am
by kwilson
Thanks for the reply. Called tech support to fix the problem.