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Trouble Uploading Pictures

Posted: Wed Dec 03, 2014 12:24 pm
by karamellow1
When I attempt to upload pictures to Power Church I am getting this error. "This operation as been canceled due to restrictions in effect on this computer. Please contact your system administrator." I am the system administrator (I use my personal computer for my church work). How do I fix this?

Re: Trouble Uploading Pictures

Posted: Wed Dec 03, 2014 1:44 pm
by NeilZ
karamellow1 wrote:When I attempt to upload pictures to Power Church I am getting this error. "This operation as been canceled due to restrictions in effect on this computer. Please contact your system administrator." I am the system administrator (I use my personal computer for my church work). How do I fix this?
Here's a question .. is this message coming directly from YOUR computer, or are you getting it through the IDS/Powerchurch Online interface?

If its from your computer, all I can advise is check to see if your Firewall is blocking any uploads. If you're getting the error through the Powerchurch Online interface, I would call Powerchurch support directly as it appears that there is something that needs to be adjusted either with your IDS setup or with the Powerchurch server.

You have free support for PCPlus ONLINE, so take advantage of it.

Re: Trouble Uploading Pictures

Posted: Wed Dec 03, 2014 5:54 pm
by Zorak
That sounds like the message that happens when you try to browse to a location on the PowerChurch Online server that you don't have access to.

When browsing to the picture file to import, be sure you are browsing on drive letters M and higher. Those are the drives on your computer. Don't click the standard Windows Desktop or My Documents links, because those are the folders on our server that you don't have access to.